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Cancelled show vouchers/credit

Zoe Fitzpatrick
$organization

Hello, 

I hope you are well. When the pandemic started we issued cancelled show vouchers with a validity of 9 months. We then extended this to 18 months. We are looking at reducing this window but wanted to check what other venues policy's were. We also issue credit for exchanges and ticket resales, which is valid for 6 months. 

if you could get back to me that would be super helpful. 

Thanks and have nice day,

Zoe 

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  • $organization
    Hi Zoe,

    At Kings Place our gift voucher were valid for one year, we increased it to two years in the pandemic, we have no plans of reducing it as it has proved very popular with customers.
    We have different events everyday so not that easy to reschedule. We are still cancelling events, most of our show this week are cancelled.

    Kind regards,

    Hervé Bournas

    Assistant Visitor Services Manager – Box office

    herve.bournas@kingsplace.co.uk

    90 York Way, London N1 9AG

     

     

    Soundwaves from The Clash: Armagideon Time

     

       [soundcloud.com/kings-place]  

     

    Get our free brochure and e-newsletters

     

    KPMF is a registered charity, please donate and help us to reach more audiences and communities with life-enhancing

    experiences and continue to provide a platform for today’s most vibrant musicians, writers and comedians.


    Desk space to rent at Kings Place. Affordable desk space to rent alongside other arts organisations in the Kings Place Music Base office. Canal-side central London location. Please contact us for further details on 020 7520 1449 or reception@kingsplace.co.uk

    Registered Company No. 5330318 * Registered Charity No. 1107839

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  • $organization
    Hi Zoe,

    At Kings Place our gift voucher were valid for one year, we increased it to two years in the pandemic, we have no plans of reducing it as it has proved very popular with customers.
    We have different events everyday so not that easy to reschedule. We are still cancelling events, most of our show this week are cancelled.

    Kind regards,

    Hervé Bournas

    Assistant Visitor Services Manager – Box office

    herve.bournas@kingsplace.co.uk

    90 York Way, London N1 9AG

     

     

    Soundwaves from The Clash: Armagideon Time

     

       [soundcloud.com/kings-place]  

     

    Get our free brochure and e-newsletters

     

    KPMF is a registered charity, please donate and help us to reach more audiences and communities with life-enhancing

    experiences and continue to provide a platform for today’s most vibrant musicians, writers and comedians.


    Desk space to rent at Kings Place. Affordable desk space to rent alongside other arts organisations in the Kings Place Music Base office. Canal-side central London location. Please contact us for further details on 020 7520 1449 or reception@kingsplace.co.uk

    Registered Company No. 5330318 * Registered Charity No. 1107839

    This e-mail and any files transmitted with it are for the intended recipients only. If you have received this email in error please notify the sender by replying to this e-mail, and deleting it from your computer. If you are not the intended recipient you must not use, disclose, distribute, copy, print, or take action upon this e-mail. This message has been scanned for viruses, however it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by us for any loss or damage in any way arising from its use.

     

    Please consider the environment before printing this email.


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