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Remote card payments

Zoe Fitzpatrick
$organization
Hello,
 
I hope everyone is well. We are looking into future proofing and if we can take payments from home should we need to. We haven’t needed to so far but want to ensure we are in a position to, should it not be safe to go into the building. I would love to hear from you if you managed to set up a remote box office and what security measurers you put in place to be able to take card payments from home. I assuming phones were diverted to mobiles?
 
If you are able to share, that would be great!

Thanks,
 
Zoe x
 
Zoe Fitzpatrick
Ticketing Manager
 
youngvic.org | Young Vic, 66 The Cut, Waterloo, London SE1 8LZ
 
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  • $organization

    Hi Zoe,

    We've been operating online sales only, and with a significantly reduced team. However, in terms of phones generally, we've moved a lot of our lines into Microsoft Teams. This allows us to answer voice calls to our work extensions remotely, via Teams, on a laptop connected to the RNCM network. That's working very well for us.

    Rog

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  • $organization

    Hi Zoe,

    We've been operating online sales only, and with a significantly reduced team. However, in terms of phones generally, we've moved a lot of our lines into Microsoft Teams. This allows us to answer voice calls to our work extensions remotely, via Teams, on a laptop connected to the RNCM network. That's working very well for us.

    Rog

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