Hi Everyone,
I was wondering if anybody has heard of and would be interested in utilising something like Crowd Engage for their venue?
Crowd Engage if you're not aware is a separate piece of software which for some venues like The Bridge Theatre, and in brief allows them to send their e-tickets on the day of the show straight to a mobile device, as well as add bespoke messaging tailored to the event. They have found it has reduced their box office demand on the day for reprints and a low number of people needing help to locate their tickets at the venue
It is currently not integrated with Tessitura, but is with other CRM platforms. I was wondering if this was something others had investigated? were interested in using themselves? and if Crowd Engage were to integrate in the future with Tessitura would be keen to use it as part of their service offering? Crowd Engage I think are looking to see if the interest is there as to whether it is something they try and pursue.
Would love to hear from you on this prospect.
Best,
James
Thanks everyone, great to know. Not quite sure what the e-ticket module will be when it is released in Tessitura. If it did allow for bespoke messaging as well as the delivery of the ticket to mobile like Crowd Engage, it could be the answer for many of us by the looks. I'll let you know here if Crowd Engage come back with anything following this.