Hi Everyone,
I was wondering if anybody has heard of and would be interested in utilising something like Crowd Engage for their venue?
Crowd Engage if you're not aware is a separate piece of software which for some venues like The Bridge Theatre, and in brief allows them to send their e-tickets on the day of the show straight to a mobile device, as well as add bespoke messaging tailored to the event. They have found it has reduced their box office demand on the day for reprints and a low number of people needing help to locate their tickets at the venue
It is currently not integrated with Tessitura, but is with other CRM platforms. I was wondering if this was something others had investigated? were interested in using themselves? and if Crowd Engage were to integrate in the future with Tessitura would be keen to use it as part of their service offering? Crowd Engage I think are looking to see if the interest is there as to whether it is something they try and pursue.
Would love to hear from you on this prospect.
Best,
James
Hi James, we'd absolutely be interested in something like this!
Hey James, sounds really interesting. Could be useful for the Summer Series at Somerset House
Hi James, yeah I think the National would be interested too. :)
Hi James
Yes please.
I saw this in action from a colleague who had tickets for The Bridge.
Amazing bit of kit.
Paula
Hey James,
We'd be interested in seeing what it can do, although I'd be interested to know how their solution differs from Tessitura's own e-ticket solution that's part of version 15.1...
Grae
I think we would be interested in learning more about it James, E-Ticketing is not something we are doing yet but it is big on our roadmap!
Hey James,Thanks for reaching out about this.Here at We The Curious, coming up with a paperless ticketing solution is #1 on our agenda for this coming year, so we're interested in any and all options on how to make this happen! Would be keen to learn more.Cheers,James
Hi Graeme - can you point me in the right direction in relation to the E-Ticket solution you mentioned in V15.1? I'm having trouble finding it. Cheers, Chris
Hey Chris,
I think this is me getting confused... HTML templates can be used to generate etickets from v15 onwards. I think it's TNEW users that need to be on v15.1 to use them on their sites.
There's more details about HTML templates on the Tess help portal
https://www.tessituranetwork.com/Help_System/Content/HTML%20Templates/HTML%20Templates.htm
Hi James,
It's something that we're interested in and we've discussed here as we have had people use it at other venues. It's not something we've investigated any further as there are no immediate plans to move to this yet.