Hello everyone,
I've been reading up on the "My Ticket Feature" functionality and would really like to use it. I'm probably way over-thinking this but, is it really as simple as using an existing ticket design element number in Tessitura and then the bar code element ID? My brain wants to say it's not that easy but it would be awesome if it really was. Is anyone using the My Ticket Feature yet? How are your scanners reading the bar code in the app? We have found that the PDF of PAH tickets is not easy for our N-SCAN readers to see on a patron's phone.
I'm excited to hear your feedback.
I agree with you Chris - Suzie rocks!
John KariganInteractive Manager214.443.1048 office | 214.443.1060 fax
The Dallas Opera | dallasopera.org | 214.443.1000 ticket officeWinspear Opera House | 2403 Flora Street, Suite 500 | Dallas, TX 75201
From: TN Mobile Plus [mailto:groups-tnmp@tessituranetwork.com] On Behalf Of Christopher CuhelSent: Tuesday, September 01, 2015 11:34 AMTo: John Karigan <John.Karigan@dallasopera.org>Subject: Re: [TN Mobile Plus] My Ticket Feature
Seriously Suzie.....you just made me so happy. My co-workers didn't understand why I squeeled a little in excitement. Um...also....that whole copy from test to live on the control panel once you are happy with your changes.....GENIUS!!!!!!!!!!!!!!!
Chris
From: Suzie Davidson <bounce-suziedavidson6809@tessituranetwork.com>Sent: 9/1/2015 12:16:25 PM
My pleasure! From what I understand, adjusting the screen brightness should help with the PAH/PDF tickets as well. :)
(Oh gosh, I am so happy to be able to tell you this info as well!) Development is finished with building out a stand alone test site for TNMP! We are just adding the final touches to the updated documentation and then will be sending an eblast about all the details.
You may actually already see your TNMP Control Panel updated with a TEST MODE link on the left hand navigation menu...
Suzie