Hello friends,
Just wanted to see if others on TMS are experiencing an inability to take payments currently? It seems to have started about 30 minutes ago. Thee is an AWS outage and, we're guessing that Adyen is being affected by it. https://health.aws.amazon.com/health/status Just wanted to see if other orgs are affected. Adyen's status page isn't reporting any outages at this time.
We thought it was fixed because patrons could enter payments online. We discovered that although they were being charged, orders were not being created. They received an error message saying the payment could not be processed. I can see in Adyen that they were charged multiple times with no order. Is anyone else experiencing this? We took our site down and put up a maintenance page. We don't want triple charges all night when the box office is closed.
For a completely separate and unrelated reason last year our Windcave was taking payments but the cart was timed out and dropped the order. I hence wrote some SQL code to show what the cart was before it was lost and we recreated the bookings (mostly subs) by hand. Let me know if you'd like it.
Hi Heath,
I would like it, lhouse@kauffmancenter.org THANK YOU!!!
Laura
Hi Heath Wilder! Would you please share with me, too? mdorsey@spoletousa.org
Thank you!
Michael
Hi Heath! I would love to see your code.... sheleheda@trustarts.org.
Heath Wilder We have issues like this off and on (primarily why we are switching away from Worldpay) so I'd love if you would share your code with me as well--if you think it works with Worldpay too. kananir@sct.org
I sent you the script and some other info. I've included some context as well.
When you have time would you please send the code to me as well? dlavallee@royalmtc.ca
Thanks so much!
Desiree
Should be in your inbox