Hello friends,
Just wanted to see if others on TMS are experiencing an inability to take payments currently? It seems to have started about 30 minutes ago. Thee is an AWS outage and, we're guessing that Adyen is being affected by it. https://health.aws.amazon.com/health/status Just wanted to see if other orgs are affected. Adyen's status page isn't reporting any outages at this time.
We thought it was fixed because patrons could enter payments online. We discovered that although they were being charged, orders were not being created. They received an error message saying the payment could not be processed. I can see in Adyen that they were charged multiple times with no order. Is anyone else experiencing this? We took our site down and put up a maintenance page. We don't want triple charges all night when the box office is closed.
Haven't heard that, the order I just did seems to have gone through ok.