Hi!Something else I just thought of after the meeting today - I also store custom help documents right in Tessitura, so that when someone clicks the little question mark on a particular screen, relevant org-based documentation will pop up alongside the standard Tessitura documentation. It's nice because it means there's no searching for something during an immediate need for it!
How do you do that?!?!?
I also found the below webinar super-helpful in getting the custom documentation feature working! It's explained in detail from around the 25 minute mark :)
www.tessituranetwork.com/.../PopUpSkill_WritingDocumentation