Hello,
I recall a session at last year's conference where someone referenced a product hierarchy template. Something that new folks can reference so they understand the organizations structure.
I love this, but since I support a large number of organizations I'm looking to provide a template of recommendations that I can share with the orgs power users that they can adapt toward how they are structured.
Any tips or thoughts on where to start?
Thank you!
It was in the Onboarding with Success session! I downloaded the presentation if you need it. Outside of that, this is development specific but when we were implementing, we had a lot of mapping documents and what I did was provide each org with theirs in their own excel spreadsheet so that they could keep it for institutional knowledge and be responsible for updating it if they felt the need moving forward - I can send you that if you'd like too. I have had making something like the product hierarchy map on my to-do list but have been thinking about how massive it is going to be since we are a consortium... probably will be a bit more generic with just an idea of what items could be under title/production/production season etc
If you'd like the presentation pdf or that devo mapping doc, let me know!