Hi everyone! Happy Friday! I am curious about what platforms you use for event registration. We tried using Donate2 to sell tickets and tables for an event this past year and it didn't work well for us. I'm curious if I could be using Donate2 better, or if there is a different program you recommend. Thanks!
Hi Kaitlin! So we just use Tessitura outright for our events (Activities for smaller events like opening nights and Elevated Events for our Gala). Is there a functionality not there that you're trying to find in an outside platform?
Hi Colleen! Maybe I am unaware of the functionality that exists. I'm looking for an online solution where a guest could RSVP for an event, submit pertinent information like meal choice or additional guests, and complete the payment.
Just this year, we've flipped to doing it in TNEW. We haven't had a free-of-charge event to do this way yet, but for our Gala, we built out "Contributions" with set values and then used custom forms to collect the other information we needed. If you want to DM me, I can send you the archival link.
Yeah, we do that all through TNEW as well. So if someone wants to attend the Gala they click on the link to the giving page, choose their level (sponsorship level or single tickets) and then it asks them for guest names, dietary restrictions, recognition name, etc.
Kaitlin, we use CVENT and have for many years. We are new to Tessitura and will go live on v16 in September. But we have been assured that we will be able to integrate some of our event data with Tessitura. We're going to copy down seating assignments to the Elevated Events and general event info in to Activities, so it will be double entry for some events in Tessitura. We're including event information in Tessitura for staff to see the history of events since only our Events staff have access to CVENT. Payments, registration, web interface, agenda, event app, etc., will continue in CVENT. We can see incomplete registrations, whether they visited the web page, viewed the email, etc. It is very robust. They charge by the registration, and are helpful when you need it. They have a wonderful training program and a good user community as well. We currently use Donate2 for online giving which seems to work okay for that purpose, but how they handle the enhanced questions is a little clunky and wouldn't work for us for events given our scope.