Hi all,
I cannot make scatter maps in Analytics work. All I get is the below screenshot. I use primary address postcode short, primary address country in the location fields and ticket paid count in size. I filter by production season and I only ask for the top 20 postcodes to be returned (apparently scatter maps are not great with large volumes of data). Before I raise a ticket with Tessitura, has anybody made them work or do you have any ideas on what I could be doing wrong?
Thank you,
Thanos
Thanos Gkofas
You might try relaxing the Top 20 Postal codes filter. Try filtering by say a performance or something else.
You might also try scrolling out to see where in the world you are seeing.
You might try to change your map into a pivot table to see what the data is that's being presented on the map.
Hi Tom,
I've tried all of these and I still get the same thing. Only when I include every postcode (not UK only) I could see the dots populating to what looked like a global map (the map didn't appear though). I think I need to raise it with Tessitura.