Hi all,
It would be great to have an update to the 'see attendant' functionality in the N-Scan Contactless scanning application, so that it can be triggered when certain parameters are met, as is the case within the manual N-Scan application.
As a use case, we still want to run admissions with a pre-book, self-service model of ticketing for our science centre, using Print At Home mobile ticketing and N-Scan contactless applications open on devices within plinths for visitors to scan themselves in.
However, we also want to be able to run ticketing promotions (such as 20% off if you purchase tickets with an accompanying rail journey) where we might have to have a member of staff check the conditions of these pre-booked tickets are met upon entry. So visitors would pre-book using this offer, visit the ticket scanners, and receive a "see attendant" message so that a staff member can check the validity of the accompanying rail tickets. Somewhere along the line, we were thinking a procedure could check for all orders containing this particular offer's source code/the presence of certain ticket types in a basket, and then populate the constituent record with a CSI. Perhaps this could be the thing that triggers the see attendant message upon arrival?
Just a thought - thanks!