SYOS Seatmap - Is there a way to increase the scale or the zoom level of the seatmap on load?

Good morning,

On a TNEWv7 SYOS screen I'm wondering if there is a way to increase the level of the default scale level?

I've had a look around in the syosController object and there's a few properties such as scale at the following location: screenContainer.syosController.seatContainer.viewport.scale that I'm under the impression have an impact?

For example on one seatmap can see the screen container is given a scale value of "0.11974584555229717" which affects an inline css property for .tn-syos-seat-map of transform: scale(value).

Is there any way I can increase this by 125% or 150% to make the seatmap appear larger on initial load?

Thanks

Parents
  • Usually this will scale to the size of the map, Patrick.  Generally if a SYOS map loads with a lot of dead white space around it (which I'm not sure is what you are seeing here but that is usually why this comes up) it is because there is a bunch of screen text on the map in Tessitura in facility manager.  Even if you turn off the visibility of screen text via TNEW, the text can cause the map to be smaller on load than you'd want.

    Perhaps someone else here can give you the more techincal CSS/javascript answer you are hoping for, but I wanted to chime in from the Tessitura setup side on where this most commonly surfaces as an issue!

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  • Usually this will scale to the size of the map, Patrick.  Generally if a SYOS map loads with a lot of dead white space around it (which I'm not sure is what you are seeing here but that is usually why this comes up) it is because there is a bunch of screen text on the map in Tessitura in facility manager.  Even if you turn off the visibility of screen text via TNEW, the text can cause the map to be smaller on load than you'd want.

    Perhaps someone else here can give you the more techincal CSS/javascript answer you are hoping for, but I wanted to chime in from the Tessitura setup side on where this most commonly surfaces as an issue!

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