Hi everyone,
I can't do what I need to be doing at the moment, so I thought I'd open a thread on disaster recovery/coping scenarios should anyone need it! Our procedures seem to be holding up so far today, and we have ONE user who has managed to stay logged in since this morning and was able to batch print tonight's tickets. How are you all doing?
We have been most of the day here in St. Pete, FL. The Ticket Center manager hasn't been able to pull any batches, including for the morning concert tomorrow.
I just checked the Service Status on the Self-Help Dashboard. It said functionality has returned to TNEW sites, but they continue to monitor the situation closely while they work on restoring access to the Tessitura client application.