Hi everyone,
I can't do what I need to be doing at the moment, so I thought I'd open a thread on disaster recovery/coping scenarios should anyone need it! Our procedures seem to be holding up so far today, and we have ONE user who has managed to stay logged in since this morning and was able to batch print tonight's tickets. How are you all doing?
Also from DC here and also not able to connect. We just launched with the program last week and were just getting going with things - so frustrating!
A question for more seasoned users - does this happen often? How long does it normally take to resolve?
I usually see notifications where some are affected in a region, but not all. Full on major outages like this are somewhat rare