Hi everyone,
We did the point update to v15.2.34 last week (we are RAMP/Hosted). Everything looked fine in testing, and as it was "only a service pack update", I didn't really have any qualms about going to Live. Ever since the live update happened, though... users are getting a TON of daily dashboard emails, even if they weren't subbed to them (I have a RIDICULOUS number of them). Support just told me that that's a defect with the upgrade process, that wasn't mentioned ahead of time, and that the onus is on the dashboard owners to check each dash and unsubscribe people. And today, a 3rd party emailed me saying that they were receiving scheduled reports not meant for them. I checked the report schedule, and their email address is not attached to any current schedules. Has anyone else done this service pack update and had it not go smoothly? We've all talked about the many, many issues with v16 update, but I (mistakenly) thought a small service pack update would be smoother...
Does anyone have any feedback on the v15.2.35 service pack? We're looking to update soon and want to know if there are major issues.
We installed v15.2.35 on 5/22. No issues related to the new SP so far. (We are locally hosted and do not as yet use Analytics, FYI.)
Chris Jensen said:No issues related to the new SP so far.
Of course, just as I write the above, we are running into something odd. SSRS reports for some, but not all, users are finishing with an empty screen. Client log gets updated with
CEF TerminationStatus: ProcessCrashed
... which google suggests has to do with releasing memory held by the embedded browser. URLs in Log Viewer output can be opened to display the finished report, so the issue appears to be Tess client and/or embedded browser related. Ticket opened...