Hi everyone,
We did the point update to v15.2.34 last week (we are RAMP/Hosted). Everything looked fine in testing, and as it was "only a service pack update", I didn't really have any qualms about going to Live. Ever since the live update happened, though... users are getting a TON of daily dashboard emails, even if they weren't subbed to them (I have a RIDICULOUS number of them). Support just told me that that's a defect with the upgrade process, that wasn't mentioned ahead of time, and that the onus is on the dashboard owners to check each dash and unsubscribe people. And today, a 3rd party emailed me saying that they were receiving scheduled reports not meant for them. I checked the report schedule, and their email address is not attached to any current schedules. Has anyone else done this service pack update and had it not go smoothly? We've all talked about the many, many issues with v16 update, but I (mistakenly) thought a small service pack update would be smoother...
We just upgraded to v15.2.34 and I wanted everyone to know a different headache, just so you are aware of some necessary work that will need to be completed post upgrade. For all of our dashboards, wherever there is a multiselect filter in use (whether on dashboard level or widget level) those have all reverted to having every option selected. I own all of our major dashboards that get emailed out to leadership and the rest of the staff, so I'm going to have to go through and check every one of them.
15.2.35 it is! (until I hear a story about that one...maybe we'll just sit on it until v16)
Gawain Lavers said:maybe we'll just sit on it until v16
And of course v16 will have no Analytics bugs. :-)