Hi everyone,
We did the point update to v15.2.34 last week (we are RAMP/Hosted). Everything looked fine in testing, and as it was "only a service pack update", I didn't really have any qualms about going to Live. Ever since the live update happened, though... users are getting a TON of daily dashboard emails, even if they weren't subbed to them (I have a RIDICULOUS number of them). Support just told me that that's a defect with the upgrade process, that wasn't mentioned ahead of time, and that the onus is on the dashboard owners to check each dash and unsubscribe people. And today, a 3rd party emailed me saying that they were receiving scheduled reports not meant for them. I checked the report schedule, and their email address is not attached to any current schedules. Has anyone else done this service pack update and had it not go smoothly? We've all talked about the many, many issues with v16 update, but I (mistakenly) thought a small service pack update would be smoother...
Solidarity! We are in the same boat, Kathleen. We needed to update to .34 because we did the cutover to Tessitura Merchant Services on Thursday, so we updated to .34 last Wednesday, and every morning since then we have all been receiving >20 dashboard deliveries, including for Example dashboards that are included in the Tessitura Dashboards folder, which would obviously never have been scheduled to deliver at all. We have a ticket open, as I'm sure you do too, so I'll check in here if we hear anything!