Business Card Contacts Best Practices

Hello DB friends!  Can any of you share best practices for new contacts garnered via the exchange of business cards?  With our leadership team traveling again, they are gathering various business cards of potential prospects, partners, sponsors, members, etc.  I'm looking for some great ideas to get the business card data in Tess and to have a process where these contacts are presented back to our leadership team periodically for next steps.  Wondering if anyone out there uses software or equipment to automate the data collection and/or uses the Plans module to keep track of it all.  Thanks in advance!  

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  • We don't have any automated solutions, and we do not use Plans (for this).  Helpful!  Sorry.  The contacts we keep in Tessitura are for our PR department, rather than artistic leadership, but we do have a few things we do to handle them differently from other customer accounts, and this is important because the person in question might well also use that account as a normal customer, so that needs to be possible, you just need to be sure that when they need to be treated differently they can be.

    1. We use a constituency: handy for suppression, segmentation.
    2. We have a set of attributes specific to these kinds of contacts that allow us to search amongst them effectively.
    3. This is an ideal use case for Contact Point Purposes.  This way if the person comes to you as a customer, using a personal phone or email address to transact their normal business, you can still flag the proper number or email for contacting them professionally.
  • Thank you for your suggestions!  Constituency and Attributes are a good idea...can you share with me the constituency code and description and attributes that works for you?  Would love to glean great ideas!

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