Apologies if there's a thread for this in place already, but one of our leadership team is having issues with her iPhone when trying to read PDFs. I'm gathering more info as I can, but I know the issue of PDFs auto-sending from Tessitura, but not being readable, was a known defect a while back. Has anyone conquered this? Or is this still a known defect?
It’s an issue with iOS and InfoMaker. I think it started with iOS13. Another reason to be excited about the gradual retiring of InfoMaker reports from Tessitura.
Gotcha- thanks! I have no perspective on Infomaker beyond the references I've heard to headers in Tessitura. Is it still used for the reporting architecture?
Less and less. The green icons in the Reports and Utilities selector are Infomaker reports:
https://docs.tessitura.com/Help_System_v151h/Tessitura.htm#Reporting%20Overview/Reports%20Overview.htm
Infomaker was also used for custom screens and custom headers, although most newer custom screens are built using SSRS and most header customization is done through Flex Headers these days.