Hi everyone.
Does anyone know if you can use the 'Hold Applied' event date as a search/filter criteria in Analytics?
If not, is there a way of making this a Custom Field?
We would like to be able to monitor when people throughout the organisation apply Hold Codes.
Thanks in advance.
I see Hold Code as a field, but no date fields connected to them in Analytics. The two standard reports for hold codes don't include dates either. I haven't created custom fields for Analytics and the documentation doesn't seem to include how to do so. Chris Wallingford should have some insight.