Does anyone know how to diagnose problems with Tessitura Analytics?
I've created a dashboard that is throwing the following error when I try to send it as a PDF.
Does anyone know how to tell more about what this problem means?
On RAMP I have no access to error logs as far as I know.
Thoughts?
It is only that board/cube? Are you having analytics report scheduler (I made that phrase up) errors with any other reports if you do the same?
SO... After some time I discovered that I had a script in a map that is used to zoom in to my part of the world. However when I duplicated that widget and changed it into a pivot table. The script code could not zoom my Pivot table like it could zoom the map. Everything looked OK in the browser. HOWEVER, when the system went to send the PDF. It was a monster of a different character. :-)
So, I found the answer after a LOT of trial and mostly ERROR.
What I'm hoping for is the ability to read the error logs so I could pinpoint the problem a lot faster...
--Tom