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Ticket Timer

Amy Aldrich
$organization

Hello,

Can someone please when the ticket timer starts when someone is using the API?  Is it the moment someone adds something to the cart or the time someone logs in, or when someone establishes a session?

Thanks!

  • $organization

    I'm not sure if this is a universal thing or a "depends on how your site was programmed" thing, but ours has always been when something is added to the cart. (I'm pretty sure.)



    [edited by: Amanda Freeman at 3:47 PM (GMT -6) on 5 Jan 2012]
  • $organization

    Jamie,

     

    There is a webconfig file for your seat server – this is a timer for how long selected seats are ‘locked’ and then we have a different timer ( 2 min less than seat server timeout) for our shopping cart – we handle it via another webconfig file.

     

    Sabina

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Amy Aldrich
    Sent: Thursday, January 05, 2012 12:27 PM
    To: Sabina Spilkin
    Subject: [Tessitura Web Forum] Ticket Timer

     

    Hello,

    Can someone please when the ticket timer starts when someone is using the API?  Is it the moment someone adds something to the cart or the time someone logs in, or when someone establishes a session?

    Thanks!




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