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No Print at Home for off site venues

Former Member
Former Member $organization

Hello everyone,

We are planning on implementing Print at Home ticketing for our theatre within the next month.  We also sell tickets for other venues in our city.  On site we have implemented N-SCAN, however this is not an option for off site clients and venues.

Is there a way to make Print at Home delivery method only applicable to performances in our venue, and only if our performances are the only items in a shopping cart?  All standard single ticket sales occur in the same default MOS so I'm looking for exceptions to the rules in TX_MOS_SHIP_METHOD so that Print at Home is not an option if items in a cart include performances at veues away from The Grand Theatre.

Any thoughts or ideas you have on this are greatly appreciated.

Thanks,

Duane

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  • Former Member
    Former Member $organization

    Thanks Kevin, I will do that.

     

    Duane

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: August 8, 2011 8:59 PM
    To: Duane Woods
    Subject: RE: [Tessitura Web Forum] No Print at Home for off site venues

     

    Hi Duane,

     

    Unless there is code on your site to take action based on the presence of that content, nothing is going to happen.  And since you said you are on TNEW, I’m pretty sure there is no such code.  I suggest opening a help ticket with the TNEW team to see if they can help out (it will probably require some custom work).

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com


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  • Former Member
    Former Member $organization

    Thanks Kevin, I will do that.

     

    Duane

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: August 8, 2011 8:59 PM
    To: Duane Woods
    Subject: RE: [Tessitura Web Forum] No Print at Home for off site venues

     

    Hi Duane,

     

    Unless there is code on your site to take action based on the presence of that content, nothing is going to happen.  And since you said you are on TNEW, I’m pretty sure there is no such code.  I suggest opening a help ticket with the TNEW team to see if they can help out (it will probably require some custom work).

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com


    --
    This message has been scanned by LastSpam eMail security service, provided by Protek.




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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