No Print at Home for off site venues

We created a web content entry for performance set up called "Allow Print at Home" with the value = No. Our web site checks for this content value and if it set to "no" for any performance, print at home is not an available option to the customer. Since delivery methods are at the order level, this will apply to all performances in the cart regardless if it is a venue that has scanners or not.

Marty Jones

Director of Information Services

Omaha Performing Arts
1200 Douglas Street

Omaha, Nebraska 68102

P 402.661.8469

Marty.Jones@omahaperformingarts.org

www.omahaperformingarts.org

For tickets, call Ticket Omaha at 402.345.0606

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Duane Woods
Sent: Monday, August 08, 2011 1:02 PM
To: Martin A. Jones
Subject: [Tessitura Web Forum] No Print at Home for off site venues

Hello everyone,

We are planning on implementing Print at Home ticketing for our theatre within the next month.  We also sell tickets for other venues in our city.  On site we have implemented N-SCAN, however this is not an option for off site clients and venues.

Is there a way to make Print at Home delivery method only applicable to performances in our venue, and only if our performances are the only items in a shopping cart?  All standard single ticket sales occur in the same default MOS so I'm looking for exceptions to the rules in TX_MOS_SHIP_METHOD so that Print at Home is not an option if items in a cart include performances at veues away from The Grand Theatre.

Any thoughts or ideas you have on this are greatly appreciated.

Thanks,

Duane

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We created a web content entry for performance set up called "Allow Print at Home" with the value = No. Our web site checks for this content value and if it set to "no" for any performance, print at home is not an available option to the customer. Since delivery methods are at the order level, this will apply to all performances in the cart regardless if it is a venue that has scanners or not.

Marty Jones

Director of Information Services

Omaha Performing Arts
1200 Douglas Street

Omaha, Nebraska 68102

P 402.661.8469

Marty.Jones@omahaperformingarts.org

www.omahaperformingarts.org

For tickets, call Ticket Omaha at 402.345.0606

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Duane Woods
Sent: Monday, August 08, 2011 1:02 PM
To: Martin A. Jones
Subject: [Tessitura Web Forum] No Print at Home for off site venues

Hello everyone,

We are planning on implementing Print at Home ticketing for our theatre within the next month.  We also sell tickets for other venues in our city.  On site we have implemented N-SCAN, however this is not an option for off site clients and venues.

Is there a way to make Print at Home delivery method only applicable to performances in our venue, and only if our performances are the only items in a shopping cart?  All standard single ticket sales occur in the same default MOS so I'm looking for exceptions to the rules in TX_MOS_SHIP_METHOD so that Print at Home is not an option if items in a cart include performances at veues away from The Grand Theatre.

Any thoughts or ideas you have on this are greatly appreciated.

Thanks,

Duane

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!