I'm trying to create an email template. Regardless of the content of the template, Tessitura is unable to send mail via this template. The error produced says:
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Web.HttpException: The server rejected one or more recipient addresses. The server response was: 550 5.7.1 Unable to relay ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException (0x8004020F): The server rejected one or more recipient addresses. The server response was: 550 5.7.1 Unable to relay
Sending a confirmation via other templates still works, but if I rename a copy of a functioning template to the expected filename of the new template, it fails.
Any ideas on what could be causing this?
Thanks,Bryan
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Bryan,
Error “550 5.7.1 Unable to relay” references an SMTP issue but that seems odd since you’re other templates work correctly. Are you sending the message from an email address that belongs to a different domain than the SMTP server?
Aside from that, I’d check your settings in T_Defaults and T_Format_Info…maybe an XLS stylesheet.
-David