Email template failure: "The server rejected one or more recipient addresses."

Former Member
Former Member $organization

I'm trying to create an email template. Regardless of the content of the template, Tessitura is unable to send mail via this template. The error produced says:

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Web.HttpException: The server rejected one or more recipient addresses. The server response was: 550 5.7.1 Unable to relay ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException (0x8004020F): The server rejected one or more recipient addresses. The server response was: 550 5.7.1 Unable to relay

Sending a confirmation via other templates still works, but if I rename a copy of a functioning template to the expected filename of the new template, it fails.

Any ideas on what could be causing this?

Thanks,
Bryan

Parents Reply Children
No Data