Hi All,
During certain times of the year we rent our theater to other presenters who sell their own tickets to their events. Our General Director wants these events on the TNEW calendar even though we do not sell the tickets. I program the event in Tessitura and then provide the link to their website in 2 places: “Event Detail Link URL” and “Production Season Link URL Override”. Somehow if you Google the event it takes you to a Purchase page. For example, Sarasota Orchestra is performing and the event is called "London Calling." If anyone clicks on the TNEW calendar link it takes them right to Sarasota Orchestra's page. However, if they Google London Calling at Sarasota Opera it takes them to a purchase page in the Opera's TNEW. Is there any way to prevent this? Is there another override that I'm not aware of?
Thanks,
Susan Ashcraft
Sarasota Opera
Thanks, Abbe. I've been trying everyone's advice. Everyone is so helpful.
We used to do this at the Dance Company for National Tours not sold through us. You can edit the sold out messaging for the production to help you with the redirect and remove that dropdown.
We also used "dummy" production pages in the listing for packages redirect or as a landing page for merchandise.
my.sydneydancecompany.com/.../
Hi Susan! If that link I posted is one of the events that you were talking about, you'll want to turn that off sale. It's showing as available for $0 tickets. You'll also want to check the performance in your system to see if patrons already "purchased" tickets through your site.
Thanks for this. The Sold Out message works.
Thanks. I have it all under control now. Finally!
Great news. TNEW can be fiddly but there are some good hacks with all that functionality.