Hi all,
Who/what position(s) at your organization works with TNEW, especially the "creative" side of it (images, production season text, etc)? As the Tessitura admin for my organization, I am reluctant to give access to others as there's no security in TNEW (once you're in, you get ALLLL of it), but at the same time, it would be more efficient for the creatives to have access and do what they need to do. I'm really interested in seeing how other organizations handle this.
Thanks,Kathleen
For us, a lot of people. All IT staff (5 counting managers), Ticket Office managers (4) to update performance information and settings where needed, Development power users (3-5?) to update contribution type settings as well as membership benefit events, and Digital Media staff (3) (everything) as well as Digital Media student staff (1-2) who are often needed to make tedious mass updates to potentially hundreds of performances, since little to nothing in TNEW configuration can be automated.
Of these, only the Digital and IT staff would be expected to touch both production and contribution products, and only the Digital and IT career staff are expected to touch things like page and component configuration, and then only one person in each group does this as part of their regular job duties, the others being backup. That's a ton of people with access to, for instance, our Hosted Payments configuration. I feel like being able to at least turn on and off the major sections of the admin tool for specific groups would be a comfort.
I've put TNEW security on the Ideas Board (twice, I think!). If I can find it, i'll post that link! Because yes, I don't love the "all or none" in TNEW