Hi all,
Who/what position(s) at your organization works with TNEW, especially the "creative" side of it (images, production season text, etc)? As the Tessitura admin for my organization, I am reluctant to give access to others as there's no security in TNEW (once you're in, you get ALLLL of it), but at the same time, it would be more efficient for the creatives to have access and do what they need to do. I'm really interested in seeing how other organizations handle this.
Thanks,Kathleen
Co-sign on this reluctance, Kathleen! I'd love access levels, or at least a proper audit trail.It's more or less restricted to our Digital Services department, though it should only be two of us actively doing things. Our CRM Manager will occasionally directly do something, but because many settings can impact multiple things, we try to keep job roles especially tight here.
That being said, we don't run a lot of content within TNEW, so there's not a ton of content loading or adjustment generally needed. Yes to dropping in thumbnail images as part of season launch and anything necessary with Title Overrides, but that's more or less it. I'd like to expand the pool once finally doing more with One Page Giving, but I haven't addressed how to approach that. I'm a grumpy old lady when it comes to this stuff, but it's a sore spot with me when technology platforms look really easy to use while not representing how small choices can create domino effects.