Hi All,
We had a customer receive the error below after attempting a 24 ticket order online that was unsucessfully processed. We think we have narrowed down the cause between the patron's session timing out and our publish/api dates - but are still investigating and thought to ask here.
Has any seen the below error and understands what this means?
Thanks in advance,
Beth Ann
Object reference not set to an instance of an object. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.NullReferenceException: Object reference not set to an instance of an object. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [NullReferenceException: Object reference not set to an instance of an object.] scpa_website.assets.lib.usercart.Page_Load(Object sender, EventArgs e) +1248 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +33 System.Web.UI.Control.OnLoad(EventArgs e) +99 System.Web.UI.Control.LoadRecursive() +47 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Control.LoadRecursive() +131 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436
Beth Ann MencherApplication SpecialistScottsdale Cultural Council7380 E. 2nd StreetScottsdale, AZ 85251(p) (480) 874-4669(f) (480) 874-4655BMencher@sccarts.org
Hi Beth,
Here are some articles talking about such kind of error messages.
http://odetocode.com/Blogs/scott/archive/2005/01/24/963.aspx
http://codebetter.com/blogs/raymond.lewallen/archive/2005/06/23/65033.aspx
(A more complex example would be that you disposed of a class that maybe you use to access the database. This killed the connection and command objects. But then, somewhere else, you tried to call a method of that class that used those objects that no longer exists. Again, same exception gets thrown, but coming from withing the instantiated class itself.)
I think as you said session timing out caused this problem.
have fun
:-) :-) :-)
Hi Ben,
Thanks so much for the articles. I will check them out!
All the best,
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Ben Gu Sent: Monday, May 04, 2009 5:42 PM To: Beth Ann Mencher Subject: Re: [Tessitura Web Forum] Error upon checkout with 24 tickets
From: Beth Ann Mencher <bounce-bethannmencher8383@tessituranetwork.com> Sent: 5/4/2009 2:22:29 PM
Beth Ann Mencher Application Specialist Scottsdale Cultural Council 7380 E. 2nd Street Scottsdale, AZ 85251 (p) (480) 874-4669 (f) (480) 874-4655 BMencher@sccarts.org
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