Hi, We're trying to limit the amount of tickets a user can purchase online.. anyone know of an easy way to do that?
Hi Kevin and Nathan: Just wanted you to know that ticket limits associated with Offers will start to be enforced through the API in V10 which is in beta now. So you may want to hold off on any new functionality development until you get your hands on this new version.
From V10 release note 1476:
The ticket limits functionality that was added to the Tessitura client application in v9.0 has now been added to the web API. Methods that reserve seats, change mode of sale or change price type will now return an error if the change would violate one of the ticket limit rules set up in Offers.
Kristin
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Nathan Campbell Sent: Friday, July 09, 2010 6:07 PM To: Kristin Tigart Subject: Re: [Tessitura Web Forum] Seat Limits
There is a default per reservation limit that can be set via the API - the trouble with that is that it isn't a restriction on the entire cart - just the maximum number of seats that can be reserved each time a reservation is requested though ReserveTickets. So - even though you may have a limit of 6 for example, a patron could still reserve as many seats as possible for a single performance simply by going back to the reservation screen over and over again and filling up their cart.
You would also need to determine if your limit is cart or performance based. As far as I know you would need to implement custom code to check the number of seats already reserved. There are methods in the API that can gather that info for you such as GetTicketHistory, etc...
Also, if the reservation is performance based (i.e. max 6 tickets sold per person per show) you'll also need to figure out how to handle somebody creating dummy or duplicate accounts. That could get very convoluted.
Good luck,
From: Kevin Hahn <bounce-kevinhahn7298@tessituranetwork.com> Sent: 7/9/2010 5:00:09 PM
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We would like to create an offer whereby the first 30 people who order tickets to a performance receive a free cd.
We would like to send out an email notifying people of the offer and perhaps have them enter a promo code.
Would that be the best way to achieve this?
Is there a way - via a Promo code - to cutoff such orders after the first 30 orders have been done?
And is it possible to pull a list of just these orders - ordered with the promo code.
Finally is there anyway to craft and send an automatic message to the people who have ordered with the promo code confirming the winning of the cd with any special instructions.
thank you,
jamie