Hello,
We are trying to get a pricing rule to fire with the purchase of a flex package, and are being quite unsuccessful. Any tips?
Thanks,
Lesley
What's the rule? One disappointment we've had is that we're not able to get pricing rules to fire "inside" a package.
Hey Gawain. It's a simple "message only" rule for one specific concert as part of a flex package. I take it this is your experience as well then?
Sorry - my mistake. We were trying to fire a message only rule when adding a flex package to your cart (not based on specific performances in that package).
Hmmm. That ought to work: you can certainly select packages as products in pricing rules, right?
Our issue was that we did not have a correct Pricing Rules Set. Once we fixed that, it worked as expected!
Gawain, I'm digging around forum posts and saw this comment. Do you mean you aren't able to do a product volume discount inside of a package? How did you get around this?
In v15 you aren't able to trigger pricing rules "within" packages, so if you have a flex package you can't have a rule that says "if you buy six performances do X", as it simply won't look at the performances within a package. But this has been changed in v16! I'm not there just yet, but hoping that the particulars will work out for us.
www.tessituranetwork.com/.../Miscellaneous.htm
What we have instead is a series of flex packages called 4+, 6+ and 8+. The 4+ allows 4-5 performances, the 6+ allows 6-7 performances and 8+ allows 8 and more, and then each has a different price type appropriately discounted. But obviously if a customer gets the 4+, chooses 5 performances and then decides they really would like that sixth performance now they have to abandon their package and start from scratch building a 6+, which is obviously not optimal, but we've done it for many years now.
thanks so much for the response and for the great idea! glad they fixed this in v16...