Hi all,
We have never sold merchandise through TNEW and we are about to put a product on sale and the question came up is there any way for someone to purchase more than 1 of the item and designate that 1 or more of the items should be shipped to someone else other than the purchaser?
The only way I can think of doing this is to create form fields and ask the purchaser to include shipping details if the items should be shipped to someone else and then have this create csi on the purchasers record.
Or do we instruct the purchaser that if they are purchasing it as a gift for someone, to complete one order at a time per recipient and enter the shipping address into form fields?
Any other ideas?
Thanks for any suggestions.
Charlotte
Hi Charlotte,
In TNEW, we do not have functionality to designate recipients for sub line items that would theoretically help with your needs here, I like your idea about using custom form fields or asking the purchaser to place separate orders. As you may know, there is a sizable number of custom form fields that can be added to an Event/Item details page, so you could allow a customer to indicate recipient 1, 2, 3 etc.. depending upon the number of items you expect someone to buy on average.
I would love to hear any other creative solutions from the community though!
Paul