Hi all,
We have never sold merchandise through TNEW and we are about to put a product on sale and the question came up is there any way for someone to purchase more than 1 of the item and designate that 1 or more of the items should be shipped to someone else other than the purchaser?
The only way I can think of doing this is to create form fields and ask the purchaser to include shipping details if the items should be shipped to someone else and then have this create csi on the purchasers record.
Or do we instruct the purchaser that if they are purchasing it as a gift for someone, to complete one order at a time per recipient and enter the shipping address into form fields?
Any other ideas?
Thanks for any suggestions.
Charlotte
Hi Charlotte,
In TNEW, we do not have functionality to designate recipients for sub line items that would theoretically help with your needs here, I like your idea about using custom form fields or asking the purchaser to place separate orders. As you may know, there is a sizable number of custom form fields that can be added to an Event/Item details page, so you could allow a customer to indicate recipient 1, 2, 3 etc.. depending upon the number of items you expect someone to buy on average.
I would love to hear any other creative solutions from the community though!
Paul
Other tricky Issues i've found are taking multiple postage fees and/or scaling fees in response to international address.I've managed to loop people back to the shop with a button in the cart. I think a bit of jazzy customisation in the Precart might work for you but that would be a customisationOur mech is here my.sydneydancecompany.com/shop
Hi Heath,
I took a look at your cart. I like the idea of the return to merchandise page button. How did you add that?
Thanks!
I've always had a bugger of a time with Buttons in WYSIWYG fields in TNEW so I've faked it this way.
In Product Editor > Performance Additional Text for Cart you can add a form field as "source" that will do the job.
<form action="">my.sydneydancecompany.com/shop"><input type="submit" value="RETURN TO THE MERCHANDISE PAGE" /> </form>
You can add these to any TNEW page field and it'll work.
Hope that helps
I really like this. I think it is real neat!
To get a button that matches your other buttons either of these might work.
<a href="">my.sydneydancecompany.com/shop"> <button class="btn btn-primary">Return to Merchandise Page</button></a>
<a href="">my.sydneydancecompany.com/shop"> <button class="btn">Return to Merchandise Page</button></a>
Thanks Thomas. I know the button classes but I've always had TNEW Product Editor throw errors and failing to save when I've used them hence using form "buttons." It was a bugger moving over from v6 to v7 as it took a little while to work out why all my pages were failing to save.
Ah, I think I see what you mean. After I add the code by clicking source and then if I click the source button again it seems to throw out some of the code.
With your method thought form you can still add a class if you wanted it styled similar to your other website buttons, e.g. <input class="btn" type="submit"... or <input class="btn btn-primary" type="submit"...
Thanks Heath! What a a great workaround! I'll give it a try.
Heath - are you selling merch from Tessitura? If so, I would love to pick your brain as to how you are handling fees and taxes for your box office staff. We're finding that it's easy enough to create code for the website to insert the proper fees and taxes, but can't figure out how to handle this in Tessitura proper. We were using Shopify until COVID started and then our leadership decided that they no longer wanted separate carts. Feel free to email me at mkeutsch@stratfordfestival.ca.
Hey Michelle, Yes we are BUT only on the web as the dance studio folks use Mindbody. We used to use Shopify online as well until the contract was up. They were going to roll it into MB with the new website but the Web Dev bailed on that Idea and I had a crack on TNEW.
That being said it shouldn't be to hard. We have shipping fees and they are calculated easily. Should actually be much easier via human. I'll send you an email.