Hi All You Super TNEW 7 users!
We are getting feedback from our patrons, about once or twice a day, that the pop up screen to enter credit card information is cut off, making payment impossible.
We know about the unreliable results if people are using IE or Edge, but we're also getting reports that Chrome cuts off the top of the credit card info entry screen as well.
Has anyone encountered this, and has anyone found a solution(s)?
Thanks for your time.
Karen
We started getting calls about almost this exact problem last week. In opening our support ticket, we were pointed almost immediately to the template, and whitelabeling the site did remove the issue.