It appears and correct me if I am wrong that orders through the web appear to time out after 10 to 15 minutes. I want to increase this to around 30 minutes for our subscriptions. The only setting I see in T-Defaults is Order Lock Timeout but I believe that when an order is abandoned, the order will be available to loaded by somebody else after these number of minutes.
Is the AlterTicketExpiration method what I am looking for? If so, any advice when to use it?
Thanks,
Marty
Hi Marty,
There is a method called GetTicketExpiration which should return the current cart expiration for a session. This method is documented in the API documentation.
Gregg Stickney
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From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Marty Jones Sent: Monday, April 26, 2010 9:45 AM To: Gregg Stickney Subject: RE: [Tessitura Web Forum] Order Time Out
Thanks Ken,
Do you by chance know where I can find the expiry date of any given session. I would like to do some testing with the AlterTicketExpiration.
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