Is any one using or investigating the use of Mobile Entry--your mobile phone is your ticket / tickets managed through an app, similar to the way Ticketmaster now has patrons manage their tickets through their mobile app, or if you go to an NFL game you can manage your tickets (or transfer to friends) using the NFL app? Seems like one benefit could be managing ticket brokers.
Thank you,
Laura
Given the other replies in this thread, I fear I've got some sort of significant blind spot but will chime in anyway:
We have mobile ticket entry through TNMP. We only use the web platform and not the app version, so there's not even app install required. TNMP was our responsive band-aid ahead of TNEW v7. With everything My Account still in the works for v7, things will evolve when we do the v7 upgrade. I don't believe any details have been released about how mobile tickets will work through TNEW, but there has typically been a goal of feature parity as that platform replaces other official options. And mobile tickets may very much still be something within the TNMP app as it evolves too--I've not tracked it since we don't use that aspect.
Note that, to my knowledge, no TNMP barcodes currently save out of those platforms, ie to Apple Wallet.
Also note--and this one is more widely applicable--delivery methods and whether they prompt for address entry is low spot in the user experience. We'd love to set up a Mobile-Only (or a "green Digital Ticket" if we're being fancier with our naming) choice, but there's no option to kill the address step outside of the defaults for HABO and, I think, PAH. As we have both of those active, we can't co-opt them. I trust that clever custom coding could take this on, but would be best to have a digital barcode delivery option without mailing addresses as a system standard.
Jamie