Is any one using or investigating the use of Mobile Entry--your mobile phone is your ticket / tickets managed through an app, similar to the way Ticketmaster now has patrons manage their tickets through their mobile app, or if you go to an NFL game you can manage your tickets (or transfer to friends) using the NFL app? Seems like one benefit could be managing ticket brokers.
Thank you,
Laura
Yep, doing it. Our patrons do not tend to use it as often as I like, but I think that is more an age thing. If you have a custom my account this possible leveraging the soap or rest api as it stands. Some options are either printing on demand and rendering a barcode/QR or querying existing tickets and rendering barcode/QR. We currently use on demand with a standard barcode 128. If you want some pics and api pointers let me know.
Travis--
Great information! We are early in the information gathering stage on this topic. I would love to take you up on your offer for pics and pointers in the future and I have a couple of questions for now.
1) It sounds like you are giving the patrons a choice and currently have some patrons using the mobile entry and others still using traditional tickets for the same performance. Is this correct?
2) Do you use N-Scan? If so, what model scanners do you use and are you required to do anything different or special for the on demand barcodes?
Thank you!
Yes, they have the choice. Yes, we are using Nscan using saveo triggers with android phones. Nothing different is required since they're the same barcode type as on a traditional ticket. I would like to move to QR personally though. I'll send some information and pics to you soon.
Excellent! Thanks so much, Travis!
https://drive.google.com/file/d/19wqX_yFd7Unvrv_xkvhnk22WwoCwCRcA/view?usp=sharing
Here is a clip of it in action. If you are on a desktop you have a print friendly button too. If there are multiple tickets, they simply stack on top of each other. As Caryl mentioned, we also still use the paht. We would not take away a feature, only provide other options. I will get the api (soap and rest) calls together for you in a bit.