Is anyone else having trouble getting their Auxiliary Items/events to display? I have associated the AUX keyword on the performance level and checked the MOS dates but it says that no events are currently on sale. In fact it wont' even list the event on the page, although it appears on the /auxweeklycalendar page as not on sale. We are still using TNEW v. 6.
Any thoughts?
Did you clear cache after making changes? Keyword and MOS caches are both pretty long.
Next to check: Web Publication dates and whether the Production Season's Season is in a Control Group available to the "web user".
I'm currently not using web publication dates, which I haven't needed to set up for my other events since everything else is currently on sale. And I cleared the cache both on my browser and through the admin page several times. About the last point, are you referring to the keyword I use for seasons? We are a single organization so our only control group is currently associated with all users. I checked this again to be sure and it appears to be correct.
Seasons can be Control Grouped as well, but that sounds like an unlikely issue for you. I see you have a TASK ticket in: from experience I can say that online performance display issues can be absolutely crazy-making, so if at all possible, get them to do the heavy lifting on this.