Hello all,
Does anyone know, do we need to change the "Isshutdown" column from false to true to get the site down page to trigger, if there is an outage?
- Chris
Setting "Isshutdown" to True is what you would use to intentionally make your site inaccessible to customers during a time when everything is working properly. You might do this to do a major reconfiguration or redesign, for example.
In the event of an unplanned outage with your database or API, this message will display regardless of the true/false value. It's actually stored in a special place on the TNEW servers different from the API cache for this very reason. See https://www.tessituranetwork.com/TNEW_6/TNEW.htm#Topics/Error_Messages_and_Alerts.htm#Static_Error_Page