Is it possible to change the shipping method for contributions on TNEW? Currently it's set to "This order does not require shipping", however the majority of contributions going through our website are memberships, which do have a shipping component. I'd like to change it to something akin to "Your membership card/voucher/etc will be posted shortly".
I can't see to find any table settings or documentation for this.
Many Thanks,
Emily
We have the same issues for any Contributions (membership or otherwise) and I think enhancement request for this is the way to go. We have the same as Nick suggested with DYN_SHIPP_METHOD message but the 'This order..." message still appears which isn't very customer friendly and is slightly confusing. We have similar problems with HABO events, and have submitted a enhancement request for that.
Kelly
We are running into the same. We would love to customize the TNEW "order" confirmation to act as a gift acknowledgement when someone makes a contribution only. It's confusing for a patron to see an order confirmation when they only made a contribution. I wonder if anyone has had success in modifying the confirmation, in a conditional way, more than the dyn email system table.