TemplateID for sending credential email

Hello,

I am using the method sendCredentials to send customer credentials email (ie, forget password...). my questions are:

1.) how can I find out the Template ID for this API call?

2.) I did checked both tables t_defaults & t_ format_info, I couldn't find anything related to the templateID. How can I setup one? any document around for helping me to setup one?

Thanks,

Harry

Parents
  • Former Member
    Former Member $organization

    Hi Harry

     In the API doc , for SendCredentials it says

    The email is generated using an email template and includes text and HTML parts for a multi-part email, depending on the patron’s HTML email preference and the templates configured.  See Appendix D for details on setting up the email templates. 

    and

    iTemplateID

    x

    int

    ID from the T_FORMAT_INFO table of the Credential Email template to use to generate the email.

    In our system, the record in T_FORMAT_INFO looks like this below - the template id is just the id field from that table (ie 134)

     id          description                                   gooesoft_report_id           d_object         

    134         ACO_forgot_password            Credential Emails              ACO_credentials_email     

    Ken

     

Reply
  • Former Member
    Former Member $organization

    Hi Harry

     In the API doc , for SendCredentials it says

    The email is generated using an email template and includes text and HTML parts for a multi-part email, depending on the patron’s HTML email preference and the templates configured.  See Appendix D for details on setting up the email templates. 

    and

    iTemplateID

    x

    int

    ID from the T_FORMAT_INFO table of the Credential Email template to use to generate the email.

    In our system, the record in T_FORMAT_INFO looks like this below - the template id is just the id field from that table (ie 134)

     id          description                                   gooesoft_report_id           d_object         

    134         ACO_forgot_password            Credential Emails              ACO_credentials_email     

    Ken

     

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