Hello,
I am using the method sendCredentials to send customer credentials email (ie, forget password...). my questions are:
1.) how can I find out the Template ID for this API call?
2.) I did checked both tables t_defaults & t_ format_info, I couldn't find anything related to the templateID. How can I setup one? any document around for helping me to setup one?
Thanks,
Harry
I am almost positive it is t_format , description "TN_EXPRESS_FORGOT_PASSWORD" and the ID column is what you want to pass.
Hi Harry
In the API doc , for SendCredentials it says
The email is generated using an email template and includes text and HTML parts for a multi-part email, depending on the patron’s HTML email preference and the templates configured. See Appendix D for details on setting up the email templates.
and
iTemplateID
x
int
ID from the T_FORMAT_INFO table of the Credential Email template to use to generate the email.
In our system, the record in T_FORMAT_INFO looks like this below - the template id is just the id field from that table (ie 134)
id description gooesoft_report_id d_object
134 ACO_forgot_password Credential Emails ACO_credentials_email
I got it. Thanks all,
-Harry