Hi all,
Is there a way to make prefixes a required field online when creating a new account?
Hi Jennifer,
I wish! I've made this request multiple times because it would save so many headaches for our organization when it comes to salutations. If anyone knows how to do it, I would love to know!
We had a big mess of individuals (over 33,000) who had no prefix and therefore had wrong salutations ("Dear John Smith" instead of "Dear John" or "Dear Mr. Smith). We recently ran a utility to update them all to "Dear John" for everyone without a prefix. Of course, this is just a bandaid, but now the number who are wrong is much more manageable for routine maintenance. I'd be happy to share these instructions if you're interested.
Best,Rosemary