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Redeeming Gift Certificates Online

Sandra Berschauer
$organization

I have enabled the function in my test system and I enter the gift certificate number it finds the gift certificate and even knows the amount but when I click on Apply the gift certificate.   Nothing happens and it still wants a payment.   Any ideas on why that is happening.  

I have ApplyGCAtCheckout set to true.  

Parents
  • $organization

    Good morning Sandra,

    Have you checked to make sure that the Web User group has full access to the Payment Method in Security?

    I seem to recall one of our partners having this issue as well, but I've been unable to track down the email chain.  If I happen to come across it I'll see if there's any relevant information that I can share.


    Thanks!
    Short 

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  • $organization

    Good morning Sandra,

    Have you checked to make sure that the Web User group has full access to the Payment Method in Security?

    I seem to recall one of our partners having this issue as well, but I've been unable to track down the email chain.  If I happen to come across it I'll see if there's any relevant information that I can share.


    Thanks!
    Short 

Children
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