Hello,
I am wondering if anyone has started using the Guest Checkout functionality. My organization is in the process of deciding whether or not to enable this feature and we are torn. It seems like it could enhance the customer experience but is it at the cost of relationship building?
Thanks,
Nina
Perfect. That’s what I needed to know. Thanks Steve.
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Steve Geahry Sent: Wednesday, April 22, 2015 12:24 PM To: Gloria Ormsby Subject: Re: [Tessitura Web Forum] Guest Checkout
Gloria-
There's lots of way this can be done using the SOAP API so we certainly don't endorse a single method as the right way to do guest checkout, but here's the way TNEW does it:
-Create a new user account using SOAP API’s Register and UpdateAccountInfo methods, initially creating the account with default info, e.g. Name: Guest Checkout User
-Assign new user account attribute ‘TNEW Guest Checkout’ with a value of “Y”. If user provides actual account details (name, address, etc.) – update info using UpdateAccountInfo and/or UpdateAddress, UpdatePhone, UpdateEmail
-If the user provides a password at checkout, use “UpdateLogin” to change login from guest checkout default password to one they've provided and change the ‘TNEW Guest Checkout’ attribute to ‘N’
Hope that helps.
Steve
From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com> Sent: 4/22/2015 10:25:47 AM
Hi Steve,
If we are not using TNEW but want to create a guest checkout, what API methods/parameters are used to create this process?
Gloria
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