Hi Everyone:
I'm new to Tessitura and I've run into a contiguity error on a GA facility that I can't solve and haven't been able to find a knowledgebase solution (only info on what it is not how to fix it) or anything in the forums.
Does anyone have experience with this particular error "Dup Contiguity 0:0" and the logical steps or procedure I need to follow to find and correct it?
Thanks in advance for any insight!
Michelle Wiesel
Ticket Services Manager
Wallis Annenberg Center for the Performing Arts
I’ve found that that error comes up if you have more than one “seat” without a contiguity. Double check that all “seats” have a contiguity on them and that should clear it up.
Bill Klemm
Associate Director, Audience Services & Ticketing Operations
ROUNDABOUT THEATRE COMPANY
231 West 39th St. | Suite 1200 | New York, NY 10018
Phone: 212.719.9393 ext. 380 | Fax: 212.869.8817
billk@roundabouttheatre.org | roundabouttheatre.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michelle WieselSent: Tuesday, July 23, 2013 1:45 PMTo: Bill KlemmSubject: [Tessitura Ticketing Forum] Dup Contiguity 0:0 - Error Help
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Hi Bill:
Thanks so much. This fixed that specific error!