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Sales Notes

Former Member
Former Member $organization

Hi,

When making Sales Notes mandatory through Production Elements, does anyone know if it is possible to make this appear prior to taking payment rather than after clicking done/print?

Thanks,

Caspian

  • $organization

    Caspian,

    I asked the same thing at a conference when the sales notes were introduced. I was told this was the only way, and that it came down to staff training rather than changing the behavior.

    Perhaps there is a way to amend it now, as that was some time ago. Maybe a service interceptor?

  • Former Member
    Former Member $organization

    Thanks Curtis – I’ll take a look into that as it would definitely help us so much more to appear before we take payment!

     

    Caspian Turner

    Digital Media Apprentice

    Glyndebourne Productions Ltd

    Tel: +44 (0)1273 812321

    http://glyndebourne.com

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Curtis Schneider
    Sent: 28 June 2013 15:24
    To: Caspian Turner
    Subject: Re: [Tessitura Ticketing Forum] Sales Notes

     

    Caspian,

    I asked the same thing at a conference when the sales notes were introduced. I was told this was the only way, and that it came down to staff training rather than changing the behavior.

    Perhaps there is a way to amend it now, as that was some time ago. Maybe a service interceptor?

    From: Caspian Turner <bounce-caspianturner9368@tessituranetwork.com>
    Sent: 6/28/2013 6:23:54 AM

    Hi,

    When making Sales Notes mandatory through Production Elements, does anyone know if it is possible to make this appear prior to taking payment rather than after clicking done/print?

    Thanks,

    Caspian




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  • $organization

    You can change the Sales Notes and the Sales Notes Required checkbox in bulk using the Product Data tab of Season Maintenance (found in Season Manager). 

    If you need more direction on this area, check out the help system topic:

    Season Maintenance: Product Data

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Adam Walsh
    Sent: Tuesday, October 27, 2015 8:52 PM
    To: Ryan Creps <rcreps@tessituranetwork.com>
    Subject: [Tessitura Ticketing Forum] Sales Notes

     

    Hi,

    I was wondering if there is a way to bulk add 'Sales Notes' (which trigger the 'Info' button within an order) to a 'Production Season' instead of adding them individually to each item at the 'Performance' level.

    We often have 50-60 performances within each 'Production Season' and it would take a significant amount of time to add them individually to each performance within each 'Production Season', within each yearly season.

    The idea is that this button could be a quick-access home to information such as performance length, cast, warnings, etc.

    Hope you can help!

    Thanks,

    Adam Walsh, Melbourne Theatre Company




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