Recently I have wanted our Admissions desk to sell packages that are available on the web and available to the user group I normally work on but the user group Admissions can access the package but it doesn't seat 1 or 2 of the performances in the package.
The packages are correct and have the MOS selected and onsale to the admissions users (and they can sell the seats in a single performance) just not in the package. I have checked the user group permissions but haven't found anything that stands out that I'm missing.
Anyone have a clue?
Sandra,
We ran into a similar issue here, every time we added a new price type. Does the Admissions user group have rights to the price types you are using on the web? This has been controlled by ITS and I always forgot to ask them to set up for added price types.
Ray
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Sandra BerschauerSent: Tuesday, June 04, 2013 10:00 AMTo: rbernard@smm.orgSubject: [Tessitura Ticketing Forum] Flex Packages & User Groups
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